A “call-back system” for Unemployment Insurance (UI) claims will be in place today. Anyone who has been instructed to call the DOL Telephone Claims Center to complete their application does not need to call. A representative from DOL will call the applicant back within 72 hours. Hopefully, this will lead to a more efficient and less frustrating experience for UI applicants. I’m sure we all appreciate the state for implementing this system. If anyone runs into any extraordinary issues, please let Supervisor Burton me know and I will do my best to assist you by working with Ron Hicks from Dutchess County.